Find answers to common questions, learn how to use InterviewGlitch, and get support when you need it.
InterviewGlitch uses a credit system for AI services. Current pricing:
Note: Upload transcription and screenshot analysis features coming soon.
Depending on your plan, unused credits may roll over to the next month.
Credits expire based on your plan to encourage regular use.
Download InterviewGlitch for your platform:
Sign up with your email address. You'll get instant access to the Free plan with 100 monthly credits.
Grant microphone permissions and configure audio input/output settings in the app preferences.
Upload your resume and target job description. This helps the AI provide more relevant responses.
Press the hotkey (Ctrl+Shift+L) to start listening during a practice interview or meeting.
After your session, review transcriptions and AI responses in your dashboard.
Issue: App can't detect microphone.
Solution:
Issue: Transcriptions have errors or missing words.
Solution:
Issue: Waiting too long for AI response.
Solution:
Issue: Global hotkey (Ctrl+Shift+L) isn't responding.
Solution:
Issue: Credit balance not reflecting after upgrade.
Solution:
Issue: Want to permanently delete account.
Solution:
You can choose your preferred AI provider in Settings → AI Configuration. Currently available providers include OpenAI GPT-4o and GPT-4o-mini. Your choice determines the response quality, speed, and credit cost.
Note: Anthropic Claude, Google Gemini, and DeepSeek support coming soon.
Yes! InterviewGlitch works with any video call platform (Zoom, Teams, Google Meet, etc.). The app runs in the background and captures audio from your system and microphone. Just enable audio capture in the app settings before starting your video call.
iOS and Android apps are coming in Q2 2025. Your account and credits will sync seamlessly across all platforms. You'll be able to practice interviews on-the-go and access your session history from anywhere.
You can increase your credits in two ways: (1) Upgrade to a higher plan for more monthly credits, or (2) Purchase credit packs from the dashboard. Credit packs start at 100 credits for $10 and offer bulk discounts for larger purchases.
We take security seriously. All data is encrypted in transit and at rest using industry-standard encryption. Your API keys are stored locally on your device, not in the cloud. Interview recordings are never permanently stored on our servers—they're processed and deleted within 24 hours.
Yes, you can export your interview history, transcriptions, and AI responses as PDF or CSV files from your dashboard. This is useful for reviewing your progress or sharing with a coach. Premium plans allow automated exports via API.
All paid plans come with a 5-day money-back guarantee. If you're not satisfied within the first 5 days, contact support@interviewglitch.com for a full refund, no questions asked. After 5 days, you can cancel anytime - your access continues until the end of your billing period with no penalties.
Our support team is ready to assist. We respond to all inquiries within 24 hours.
Contact Support